PRIVACY POLICY | Chelle Fisher

Last Updated: September 2026

Chelle Fisher ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, purchasing our programs, or engaging our consulting services, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

We may collect personal information that can identify you, including but not limited to:

Identity Data: Your full name, business name, and job title.
Contact Data: Your email address, phone number, billing address, and shipping address.
Financial Data: Payment details, credit card numbers, or transaction histories processed securely via our third-party payment gateways (e.g., Stripe, PayPal). We do not store your full raw credit card details on our servers.
Interaction Data: Notes or records from coaching sessions, intake forms, emails, support requests, and community forum communications.
Technical & Usage Data: Your IP address, browser type, device information, operating system, and data about how you use our website via cookies and analytics tools.

2. HOW WE COLLECT YOUR DATA

We collect personal information from you in several ways, including when you:

Register for, purchase, or participate in a program, course, or service.
Fill out forms, surveys, or questionnaires on our website.
Subscribe to our newsletters, marketing emails, or free resources.
Communicate with us directly via email, social media, or phone.

3. PURPOSE OF DATA COLLECTION

We use the collected information for purposes necessary to run our business and serve you, including:

Service Delivery: To administer and deliver your programs, process your payments, and manage your client account.
Communication: To provide customer support, update you on changes to our programs, and respond to your inquiries.
Marketing: To send you relevant news, offers, and promotional materials (you can opt out of these at any time via the "unsubscribe" link).
Improvement: To analyze website performance, optimize user experience, and improve our proprietary frameworks.
Legal Compliance: To comply with tax obligations, accounting rules, and any lawful requests from regulators or law enforcement.

4. DISCLOSURE OF YOUR INFORMATION

We respect your privacy and will never sell your personal information. We only share your data with trusted third parties who help us run our business, such as:

Service Providers: Payment processors, email marketing software, website hosting providers, and customer relationship management (CRM) systems.
Professional Advisers: Lawyers, accountants, or insurers where reasonably necessary to manage business risk or obtain advice.
Legal Obligations: Where required by law, or to protect the safety, rights, or property of Chelle Fisher, our clients, or the public.

Where we use overseas service providers (such as cloud storage or software platforms based in the US), we take reasonable steps to ensure they handle your data securely and in line with Australian privacy standards.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, modification, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. COOKIES AND ACCESSIBILITY

Our website uses "cookies" to track visitor interactions and improve site functionality. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website or program portals may not function optimally.

7. YOUR RIGHTS: ACCESS AND CORRECTION

You have the right to request access to the personal information we hold about you, or to request that we correct any inaccurate, outdated, or incomplete data.

To make a request, please contact us via email at [Insert Your Email Address]. We will respond to your request within a reasonable timeframe (typically within 30 days).

8. COMPLAINTS

If you believe we have breached the Australian Privacy Principles or wish to complain about our privacy practices, please contact us at [Insert Your Email Address] with the details of your complaint. We take all complaints seriously and will investigate and respond to you promptly.

If you are not satisfied with our response, you have the right to lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted directly on this page with an updated "Last Updated" date. Continued use of our platform or services after updates are posted constitutes acceptance of the revised policy.